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Pre-sales questions

Will you place ads on my site?
Do you allow sites to advertise for money, on their web site?
What forms of payment do you accept?
Are your server's Unix, or NT?
Do you allow adult sites?
Is tax included with my monthly or yearly plan?
What control panel do you use and do you have a demo?
Can I pay monthly?
How long does it take to setup my account?
Are there any hidden costs, or setup fees?
Do you offer telnet or shell access?
Can I password protect directories?

DNS

How long does it take to get my domain working?
What do I set my domains name server's to?

Control panel

Do you have a manual for our control panel?
Where do I go to login to my control panel?
How do I make sub-domains?

FTP

Where can I download a free FTP?
It's not letting me upload my files what's wrong?
Why doesn't my ftp password change when I change my Cpanel password?

Paths

What is the path to my users files?
What is the local path to perl?
What is the path to curl?
What is the path to ImageMagick?
What is the path to convert for ImageMagick?
What is the path to sendmail?

E-mail

How do I create email accounts?
What do I put for both incoming and outgoing mail server?
Where do I go to check my emails using my browser?
How can I setup webmail to go directly to horde, neomail or squirrel mail?

CGI/ASP/PHP/MySql/JSP

None of my cgi scripts are working on the server. How do I get them to work?
How do I create databases and manage them?

Software Versions

What version of php are you using?
What version of perl are you using?
What version of MySQL are you using?
What version of cpanel are you using?